Management Consulting
We’re dedicated to helping you gather and analyze external and internal information in order to deliver valuable insights for decision-making.
Our consulting services are focused on Strategic Consulting, Digitalization, Project Management, Integrated Logistic Support and In Service Support
Strategic Consulting
- Observation of needs or difficulties
- Analysis of the needs
- Survey of all available information
- Documentation of proper solutions
- Critical analysis of these solutions for their advantages and disadvantages
- Transformation
Digitalization
- Enhance the digital customer and end-user experience to improve loyalty, revenues, productivity and retention
- Transform business processes to reduce costs, improve productivity, integrate supply-chain partners and differentiate offerings
- Simplify service management to reduce complexity, solve issues before they occur, and gain visibility and control over assets
- Optimize infrastructure and operations to improve agility, flexibility and cost-effectiveness
- Derive insights from analytics to make better decisions, improve efficiencies and gain competitive advantage
Integrated Logistic Support
- Management of Integrated Logistic Support activities
- Management of logistical project team or corresponding roles in collaboration with the heads of the responsible departments
- Management of the logistical requirements
- Management of the Design and Development of the Support Organization
- Management of Reliability Availability Maintainability / Logistic Support Analysis studies>
- SLA Management (including Operational Level Agreements and Underpinning Contracts)
- Subcontractor Management
- Training Management
- Technical Publication Management
- In-Service Support Management
In Service Support
- Planning and implementation of all services
- Definition, agreement, recording and management of levels of service
- Suppliers Management
- Configuration Management
- Change Management>
- Incident and Problem Management
- Planning, delivery, distribution and tracking of releases into live environment
- Managing the written agreement (SLA - Service Level Agreement )
- Management of Operational Level Agreements and Underpinning Contracts which support the Service
- Managing transfer of system responsibility from program to service department
- Managing the Customer relationship for the Service
Project Management
- Developing the project plan
- Managing the project stakeholders
- Managing communication
- Managing the project team
- Managing the project risk support>
- Managing the project schedule
- Managing the project budget
- Managing the project conflicts
- Managing the project delivery
Interested? Contact us today to learn more about our Management Consulting services.